ACCOMMODATION CONDITIONS
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Should you wish to book either the Gite, a Pine Chalet or a
Mobile Home you should complete and sign the Reservation request form and return
it to us together with your non-refundable deposit of 25% plus the 10 euro reservation
fee. Only a correctly filled in and signed Reservation request will be
considered applicable. No reservations can be registered before payment of your
deposit has been received.
On receipt of your Reservation request and deposit your holiday
will be confirmed by us in writing. Balance of Payment is to be made no less then 6 weeks
before the start of your holiday-rental period. If payment has not been received
by the due date we reserve the right to inform you in writing that your
reservation is cancelled.
Any reservations made within 6 weeks of the start
of your rental period requires full payment at the time of booking. Should it be necessary for you to cancel your holiday for
whatever reason after paying your deposit but before your holiday starts, your deposit is not
refundable. If cancelled between 6 to 4 weeks before your holiday we will refund
25% of your holiday payment. If a cancellation is made within 4 weeks of the start of your
holiday there will be no refund made. We recommend that you have cancellation
cover included as part of your travel insurance.
Bookings are from Saturday to
Saturday. It may be possible
outside of High Season however to alter arrival and leaving days. Your
accommodation will not be available until after 16.00 hours on the day of your
arrival. The accommodation must be vacated by 10.00 at the latest on the day of
your departure.
We expect you to take good care of the rental accommodation as
if it were your own. We ask that you leave the accommodation clean and tidy on
your departure. There is a 60 Euro charge for cleaning either a Chalet or a Mobile Home should
the accommodation not be left clean and tidy when you leave. This will be automatically deducted from your security
deposit. The Gîte cleaning fee is 75 Euros, also automatically deducted from your
security deposit should the Gîte not be left clean and tidy.
On your arrival at Château de
Lacomté, a SECURITY DEPOSIT of
300 Euros (either in cash or by credit card) will be required by ourselves to cover any damage caused by yourselves
to the rental accommodation. Your security deposit will not be returned to you
until you have vacated your accommodation and have returned the keys to
reception, upon which the accommodation will be checked. If there is no damage
your security deposit will be returned to you. Should you break anything please
do not replace the broken item. Payment for the breakage can be made at reception, where-upon we can replace the broken item with a matching
piece.
The maximum number of people staying in the accommodation is
stated in the rental description. If you exceed the maximum number of people in
the accommodation we have the right to demand either that that person vacates
the accommodation or an extra person fee will be charged. It is not permitted to
errect a tent next to the accommodation. If you have extra people that you would
like to join you then please look at our camping facilities.
There is no smoking allowed in any of the rental accommodations.
No Animals are permitted within a rental accommodation.
We are not liable for any temporary defect or stoppage of
public services, loss, damage or injury caused by adverse weather conditions. We
advise you to take proper safety precautions whilst you are away and make sure
that you have appropriate travel and/or personal accident insurance, health
cover or life insurance.
Wifi is available on the terrace, but we are not responsible for the service provided by our Internet Server.
SWIMMING POOL
We advise NO DIVING.
To ensure the Relaxation and Comfort of all our guests, Smoking and the use of Mobile Phones around the pool are not permitted.
Picnicing within the swimming pool area is not permitted.
We ask that you use the entrance provided to the pool and not to wear your shoes around the pool.
Barbecues are permitted for those staying in the Gîte or
Mobile Homes.
For safety reasons barbecues are not permitted outside or within the Chalet
complex.
Gas barbecues are permitted - BUT ARE NOT SUPPLIED.
For the safety of our guests we have the right to implement any other condition necessary to ensure the safe and harmonious running of our Holiday Complex.